FAQs

ABOUT US

Bibs Polishers Jewellery Workshop LLP, founded in 1995, has been the beginning of our jewellery journey, where we manufactured jewellery for companies across the globe. In 2011, we ventured into the retail market with 'Kings of Diamonds', our premier line known for its high-end, luxurious jewellery pieces. Building on our legacy of excellence, we then introduced 'Verlece', our approach to making luxury jewellery both accessible and affordable. Each brand within our portfolio is committed to delivering unparalleled quality and elegance.

DIAMONDS

No, we don't. Our commitment is to sustainability, which is why we exclusively offer lab-grown diamonds. These diamonds are not only a more eco-friendly choice, but they also cater to budget preferences, allowing savings of nearly 60% compared to Natural diamonds

It is impossible to differentiate one from the other with the naked eye. Natural diamonds have minuscule amounts of nitrogen in them, while lab-grown diamonds donโ€™t. Gemologists use this characteristic feature to differentiate.

Yes, absolutely. Our commitment to sustainability and ethical practices is at the core of what we do. We exclusively offer lab-grown diamonds, which ensure both environmental friendliness and ethical sourcing. By choosing lab diamonds, we contribute to reducing the significant impact that mining has on the earth, promoting a more sustainable future for the jewellery industry.

Yes, we have a detailed Buyerโ€™s Guide that will help you to understand all about diamonds and their different types, sizes, colors,shapes, colour's etc.

JEWELRY INFORMATION

We have stringent policies when it comes to the purity of jewellery. All our jewellery is hallmarked and passes through rigorous control checks before leaving our workshop.

You will be happy to know that we offer a one-time complimentary resizing option.

DELIVERY, RETURNS, REFUNDS & PAYMENTS

You can contact us via our WhatsApp numbers or call us on our contact number and we will arrange a pickup service for it to be sent back to us.

We send all our jewellery pieces across the UK via Royal Mail with insurance. If the delivery is to be made outside the UK, we use FedEX.

If your chosen piece is in stock and ready to go, you can expect delivery within 3-5 working days. If we need to create your piece to match your size or specifications, it will take around 4 weeks for delivery. We appreciate your patience as we craft your perfect piece of jewellery.

Please contact us directly if you wish to exchange or return your purchased items. We will share the return procedure with you, as per your location. You will also need to contact us if you wish for a resize or a refund.

Once the returned item reaches us, it will undergo a thorough check to ensure that it is unused and undamaged. Once the return is approved, the refund process is initiated. It can take anywhere between 10-12 working days since then.

Yes, we offer 0% flexible financing through PayPal Credit and Klarna, allowing you to spread the cost of your purchase over 4 months. This way, you can enjoy your jewellery now and manage payments in a way that suits your budget.